QR ordering

A QR ordering system your restaurant can actually run on.

Dines turns every table in your restaurant into an ordering counter. Guests scan the sticker on their table, browse a live menu on their own phone, add exactly what they want and place the order — all without waiting for a waiter to be free.

The order appears instantly on your kitchen display and a ready notification is routed to the correct waiter the moment it’s plated. It’s the same operational pattern the fastest-moving restaurants already run — without the paper tickets or the shouting across the pass.

What you get

One QR per table

Every table has its own permanent code. Session, guest count and order history are always scoped to that table.

No app download

Guests scan and land straight on your live menu in the browser. No installs, no logins, no friction.

Real-time menu

Change prices, mark items sold-out or turn on a new special — every phone at every table updates instantly.

Dietary + tags

Filter by veg, vegan, gluten-free, bestseller, spice level. Guests find what they want fast.

Cart + checkout

Add, edit and split items before placing the order. Guests always see the running total.

Live order tracking

Guests watch their order move from kitchen to table so nobody has to flag a waiter to “check on the biryani”.

How it works

  1. Step 01
    Guest scans QR

    The camera opens the table’s Dines menu — no app, no login.

  2. Step 02
    Chooses items

    Browse categories, tap add, adjust quantity, see live cart total.

  3. Step 03
    Places order

    Order lands on your KDS with the correct table and guest count attached.

  4. Step 04
    Kitchen & waiter fulfil

    Chef marks ready, waiter is notified for that specific table, guest sees status live.

Why it matters

  • Faster ordering — tables aren’t held up waiting for a waiter to take orders.
  • Fewer mistakes — the order is exactly what the guest tapped, in writing.
  • Waiters focus on hospitality, not on writing dockets.
  • Kitchen sees clear tickets — no illegible handwriting, no shouting.
  • No commissions — unlike marketplace apps, direct QR orders keep 100% of the bill.
  • Menu updates in real time across every table.

Frequently asked questions

Do guests need to download an app?

No. Dines runs entirely in the browser. Guests scan the QR, the menu opens, they order — no install, no signup.

What happens if the internet drops mid-order?

The cart is preserved on the guest’s device. When they reconnect, the order goes through cleanly.

Can guests order more items after the first order?

Yes. Dines groups every additional round into the same table session so the kitchen and the bill both stay consistent.

Is this replacing my waiters?

No. Dines takes the mechanical order-writing off your waiters so they can focus on serving and upselling.

Can I use it for takeaway or dine-in only?

Dines is optimised for dine-in QR ordering. Takeaway workflows are on the roadmap.

Get Started

Turn every table into a self-serve ordering counter.

See a live QR ordering demo with your own menu on the screen.